Shipping was a bit long, but not a major issue. Good quality of product for the price. Will order again from Company. Good customer service and professional.
Phản hồi từ nhà cung cấp:
Dear Jessie,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay you experienced during the sea freight shipping of your order. Your satisfaction is of the utmost importance to us, and we understand the impact that shipping delays can have on your experience.
To express our gratitude for your understanding, we would like to offer you a 5% discount on your next order as a token of our appreciation. We hope this gesture helps make up for any inconvenience caused.
Should you ever have any questions or concerns about your products, please don't hesitate to reach out to us. We value your feedback and are committed to ensuring your complete satisfaction with your purchase.
Once again, we apologize for any inconvenience, and we look forward to serving you better in the future.
Best regards,
Len Ye
General Manager
YE'S SAFETY
18 Jan 2024